Thank you for your interest in contacting the Minister for the National Disability Insurance Scheme and Minister for Government Services, the Hon Bill Shorten MP.
You can contact the Minister about matters relating to the National Disability Insurance Scheme (NDIS) or Services Australia (including myGov, Centrelink, Medicare and Child Support services) by one of the following methods:
Post
You can post your message by Australia Post to:
The Hon Bill Shorten MP
Minister for the National Disability Insurance Scheme
Minister for Government Services
Parliament House
CANBERRA ACT 2600
- Completing the Minister for the National Disability Insurance Scheme and Minister for Government Services online contact form.
If you have concerns about using this method, or if the information is sensitive, please post your message.
- If your matter requires urgent attention, please contact the relevant agency.
National Disability Insurance Agency (NDIA)
Contact NDIA
- Email enquiries@ndis.gov.au
- Phone 1800 800 110
Services Australia
Contact Services Australia
- General enquiries about myGov, Centrelink, Medicare and Child Support services
You can phone the number for the relevant payment or service
- Feedback and complaints
You can submit feedback or make a complaint online or by phone on 1800 132 468.
- Reviews
You can ask for a review of a decision the agency has made. Read more about the reviews and appeals process.
Department of Social Services
You can contact the Department of Social Services via the DSS national phone number 1300 653 227 (Call rates from landline and mobile providers may vary. Please check with your current service provider).
If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to contact any of DSS's listed phone numbers.
Email enquiries - complaints@dss.gov.au
Or Minister.Shorten@dss.gov.au