Rapid work to revolutionise how Australians interact with government services

Government website myGov has had a facelift to make connecting with government services online simpler and there is more to come, with busy work underway for the first myGov app.

From today, the myGov website has changed colour from green to blue, as part of a broader upgrade.

The upgrade to myGov online includes a different layout, which will make it easier for people to see their inbox messages and linked services from their home page when they sign in.

Minister for Government Services the Hon Bill Shorten MP said the updates were the precursor to a new myGov app that will be delivered soon.

“The myGov online portal is Australia’s largest authenticated platform, with more than 25 million active linked accounts and an average of one million sign-ins each day,” Minister Shorten said.

“The pandemic showed us the importance of having excellent connections with government services online and these upgrades will immediately give Australians more options when using the site.

“The refreshed myGov website is only the beginning though. We want Australia’s government services online to be the world’s best and the app, to be delivered soon, will further boost and simplify the user experience.

“The latest upgrades to the myGov website means it has the flexibility to adapt to meet people’s information needs and preferences into the future. 

“Users will also be connected to services based on particular life events. The initial topics include raising kids, changes in living arrangements, ageing, work, education and health and disability, with more topics and information to be added soon.”

“People will find myGov where it’s always been at my.gov.au,” Minister Shorten said.

“They don’t need to set up a new account, download anything or set anything up. People can use their current details to securely sign in, and all their personal information and linked services will be there.

“Improving myGov will be an ongoing process and there’s more to come, but for people who choose to use online services, these initial changes will help make using myGov a better experience.”