Gradual return of mutual obligation requirements

As steps are taken to re-open the Australian economy, mutual obligation requirements for job seekers will re-commence, in a limited capacity, from Tuesday 9 June 2020.

This follows decisions of National Cabinet to gradually remove COVID-19 restrictions and allow many businesses across the economy to re-open.

Mutual obligation requirements remain suspended until Monday 8 June 2020 to ensure job seekers and employment service providers are given time to prepare for the new arrangements.

From Tuesday 9 June 2020, job seekers will be required to undertake at least one appointment with their employment services provider, which can be done online or over the phone. During the initial period following the reintroduction of mutual obligations, suspensions and financial penalties will not apply to job seekers who do not meet this requirement.

The Government strongly encourages job seekers to maintain contact with their employment services provider at this time to ensure they are aware of opportunities available for training, upskilling or employment.

Special circumstances exemptions will continue to be available from Services Australia for job seekers who require them. Sole traders and those who are self-employed will continue to be exempted from requirements to allow them to work to re-establish their business.

Details of further changes to mutual obligation requirements will be made available in the coming weeks.